Helpshift.com In-App Mobile-First Customer Service Platform | Helpshift

out of 100 for desktop and 47 out of 100 for mobile.

Helpshift.com is a customer service platform and in-app support software designed to improve customer satisfaction, optimize service operations, and maximize ROI. The site attracts 75260 unique users per day and receives 105364 pageviews, with a site valuation of approximately 1379700 US dollars. It is hosted by CLOUDFLARENET - Cloudflare, Inc. Furthermore, its top-level domain is .COM, and the SSL certificate issued by Amazon ensures secure communication between the website and users.

The website is focused on delivering superior customer support, using AI and chatbots to accomplish this goal. The page features a clean, modern design with a simple and easy-to-navigate layout that highlights their offerings across their home page. The main menu provides easy access to the site's different sections such as product, solutions, and resources, as well as a clear call to action button to schedule a demo.

The homepage features a large hero image and a clear headline that conveys the value proposition of the services offered. There are also secondary headlines that provide additional information on the features of the platform. The site uses a mix of text, images, and videos that showcase the benefits of using the Helpshift platform.

The Helpshift website is family-friendly since its content is suitable for all ages. The site caters to businesses that require customer service and in-app support to serve its customers better, boost efficiency and improve ROI. All content on the website is relevant, informative, and designed to provide value to visitors.

PageSpeed Insights scores for the website are not meeting the industry standards, with a 57 score for the desktop version of the site and 47 for mobile. Helpshift.com can improve its score by optimizing its images, reducing its server response time, and leveraging browser caching. Increasing its score may help the site rank better in search engine results and provide a better user experience for visitors.

In conclusion, Helpshift.com provides a customer-centric approach to businesses that require customer service and in-app support. The site has a user-friendly design, clear value proposition, and easy-to-use navigation. The website's content is informative and relevant, and it is entirely family-friendly. The website can improve its performance score. However, this does not detract from its value in providing an exceptional experience for its users.